HOTEL GENT - HOTEL CARLTON: TERMS AND CONDITIONS

Arrival/ Departure&Cancellation details

ARRIVAL/DEPARTURE

Rooms will normally be available from 13.00 h. (1PM) on day of arrival, although every effort is made to be ready earlier.

Check-out at 11.00 h. on the day of departure, if the rooms is still occupied at 12.00h , the price of an overnight stay will be charged

DEPOSITS/GUARANTEE

A deposit of 50 % of the total cost of the stay is required, with a minimum of one night, or reservation guarantee by valid credit card.

CANCELLATIONS

From the confirmation of booking on : 10% of the total stay;

Less than 2 weeks before day of arrival: 30% of the total stay;

Reservations cancelled 48 hours before day of arrival: 60% of the total stay, with a minimum amount of 1 night;

No-show or curtailment of the stay will result in 100% of the total stay being withheld.

Receipt of a deposit, prepayment or guarantee by credit card assumes unconditional agreement to our terms

USE OF CREDITCARDS

We accept credit cards or debit cards for payment

A credit card can be used to guarantee a reservation

TO WIRE MONEY OR TO MAKE A BANK TRANSFER

Bank KBC 733-0205159-34
SWIFT / IBAN: BE66 7330 2051 5934 BIC: KREDBEBB
KBC bank, Steenstraat 38, 8000 Brugge

please mention name & reservation number xxx-xx-xx-xx-xx